Shipping Information
IMPORTANT SHIPPING & DELIVERY DETAILS!
- Standard Shipping will deliver to residential addresses Monday through Saturday
- Expedited Shipping will deliver to residential addresses Monday through Friday
- If you need a product delivered by a certain date, please be sure to select the appropriate expedited shipping method as well as email us with your order # and your special request at cs@snipersedgehockey.com
- All US In-stock orders received before 11:00 CST will be shipped the same day. After 11:00 CST: the next business day
- All CAD in-stock order received ship within 24-48 hours from our fulfillment center in Winnipeg, Manitoba
- Special order or custom items may take 4-10 business days to complete processing and delivery
- Orders to Hawaii, Alaska, Newfoundland/Labrador, Nunavut, Nova Scotia, Prince Edward Island and the Northwest/Yukon Territories do not qualify for Free Shipping offers
- Canadian orders ship from Winnipeg, Manitoba (No Cross-Border Duties)
- Orders from Outside the USA: This site is for orders shipping to addresses within the US (and territories) and Canada
- International orders (other than the USA and Canada): Please call or email us for accurate shipping quotes to your country
- If you need a product delivered by a certain date, please be sure to select the appropriate expedited shipping method as well as email us with your order # and your special request
Many orders will arrive in branded packaging with images and product details on the outside of the box. If your order is a gift or you want it to be a surprise, consider having the Ship To address be a work address or a friend/neighbor's address.
This map illustrates service schedules in business days for FedEx ground shipments
Return Policy
Sniper's Edge Hockey stands by our products and we understand how important it is to have the right training product for your player. Because of our commitment to 100% customer satisfaction we have a Customer Friendly return policy that will refund you 100% of your purchase* back to the original payment method that you used up to 90 days from purchase for any unused product! We will issue your refund once we receive the product back, and we will provide a return shipping label.
Refund Policy:
We offer a 7-day grace period around a website sale. If you purchased a product from snipersedgehockey.com and you find it advertised on snipersedgehockey.com at a lower price* within seven days of purchase, take a screenshot and send us an email at cs@snipersedgehockey.com, along with your order number. We will validate and respond within 24 hours and issue a refund for the difference on your original method of payment.
Policy Exceptions: We occasionally have inventory blowout sales (limited inventory), closeout or 1-day spotlight sales which do not apply, you must purchase during that time period.
Promotional Codes:
We understand that in some cases you may come across a promotional code and forget to apply it at checkout. Please email us at cs@snipersedgehockey.com with your code and order number. We will validate your code and apply it for you within 7 days of your purchase. After 7 days, we will no longer be able to apply the code.
If there is a SITEWIDE sale taking place, snipersedgehockey.com has dropped the pricing with no code required and therefore ALL promotional codes are NOT VALID for additional savings.
Price Match+ Guarantee:
Sniper's Edge Hockey stands by our products and we understand how important it is to secure the best deal at the best price on your gear. Our Price Match+ Guarantee allows you to rest easy knowing you scored the best savings.
If you find a lower price on a valid SNIPERS EDGE HOCKEY product(s) on a website other than snipersedgehockey.com, please send us a screenshot of the product, in the checkout cart, including shipping costs and we will match the deal you found + send you a gift card. If you make a purchase elsewhere, we are unable to match the pricing, you must contact us prior to purchase.
Sniper’s Edge Hockey does not match pricing on competitor products.
Any product $0 - $50 will get price match + a free $5 gift card
Any product $51 - $250 will get price match + a free $10 gift card
Any product $251+ will get price match + a free $20 gift card
Warranty Policy:
Sniper’s Edge Hockey is extremely proud of our high quality products and we stand behind them.
Damaged Product: If you receive a damaged product upon arrival, please contact cs@snipersedgehockey.com and send us some photos and description of the damaged product. Depending on the level of damage we will work with you to ensure satisfaction through either a replacement product, gift card or full refund. Bottom line we wish to ensure you’re taken care of!
A-to-Z 90-Day Warranty: Purchased products are warranted to be free from defects in material and workmanship for 90 days, a product breaks or becomes unusable, your vinyl tears, or other negative impact please contact us immediately and share photos and description of what happened. Return to Sniper's Edge for repairs or a replacement at no charge. This warranty does not cover punctures, cuts or other defects resulting from misuse or abuse.
Should you purchase a product from us and through normal use, a product breaks or becomes unusable, your vinyl tears, or other negative impact please contact us immediately and share photos and description of what happened. Depending on the level of damage we will work with you to ensure satisfaction through either a replacement product, gift card or full refund. Bottom line we wish to ensure you’re taken care of!
Limited One-Year Warranty: Beyond the first 90 days, we will apply a limited one-year manufacturer’s warranty. Should a product become damaged, we will issue you a gift card for 50% of the price you paid for the item to be used towards a replacement.
After 12 months have passed from the time of purchase we will not be able to provide any type of credit or assistance.
